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Meryem Erkan
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How do I tell him something hurt me without it escalating?

By Meryem Erkan · Published on

Whether a conversation escalates is decided in the first twenty seconds, and not by your wording, but by three other things: when you say it, how you start, and whether in that moment you want to be right or to be understood. The most beautiful I-statement saves nothing if one of these three is off.

Here is the order that works.

Step 1: Choose the moment, don’t just accept it

Most difficult conversations start at the worst possible moment. In passing, halfway out of the door. Over dinner. At half past ten at night, when you are both worn out. In the car, where nobody can walk away.

That is because we usually start when we can’t bear it any longer, not when it would have a chance of working.

Two rules help:

Not when one of you is exhausted, hungry or in a hurry. That sounds banal. It matters more than the content.

Announce it instead of springing it on him.

“I’d like to talk something through with you. Not now. Does tomorrow after dinner work?”

Many people fear that announcing it puts pressure on. In practice the opposite is true. Someone who has had time to prepare for it gets less defensive.

Step 2: Get clear beforehand about what you actually want

Almost everyone skips this question, and it decides the whole course of the conversation.

Do you want him to change his behaviour? Do you want him to understand what it did to you? Do you want an apology? Or, to be honest, do you mostly want to be right just now?

The last one is not a reproach. It is human, and sometimes it is the only thing you want in that moment. But if you want to be right and act as if you want to be understood, he will notice within two seconds, and then the conversation is over before it begins.

So say one sentence to yourself beforehand: “I want him to understand why this hurt me.” Then you have a yardstick that tells you during the conversation whether you are still on course.

Step 3: The opening

The first twenty seconds make all the difference. There is a fairly reliable rule of thumb for this: the way a conversation starts is usually the way it ends.

What doesn’t work:

“You always…” “Why can’t you just…” “Do you even realise that…” “We need to talk.”

All four trigger the same thing. The other person gets defensive, and from then on he is no longer listening but collecting arguments.

What works:

“Something has been on my mind, and I want to tell you about it because I don’t want it to take root.”

“This isn’t about who is right. It’s about the fact that I’ve been feeling alone for a few days.”

Both openings have one thing in common: they give him nothing he has to defend himself against.

Step 4: One moment, not a balance sheet

This is the most common mistake of all.

If you have waited a long time, you bring everything at once. The weekend. Last month. The holiday two years ago. And as soon as more than one thing is on the table, it is no longer about the thing itself, but about the overall balance sheet of your relationship. Nobody can sort that out in one evening.

Take one moment. A single one that is still fresh.

“On Sunday, when your brother was over and you interrupted me. That stayed with me.”

A moment can be worked with. A balance sheet can’t.

Step 5: Say what you need

Complaints without a wish are a dead end for the other person. He hears that something was wrong and doesn’t know what to do with it. So he defends himself, because there is nothing else left for him to do.

Give him something to do. And make it something small.

“What would help me: tell me once that you understand why it hurt me. That’s enough for me.”

“I’d like you to let me finish speaking when other people are around. That’s all.”

The smaller and more concrete the request, the higher the chance it will be met. Big wishes like “I want to feel appreciated” are valid and impossible to put into practice.

If it tips over anyway

Sometimes it will tip over, no matter how well you do it. For that you don’t need a better sentence, you need an agreement you make beforehand.

“I can tell I’m too wound up. I need half an hour, then I’ll come back to you.”

The second part is crucial. Distance without saying so is punishment, distance with saying so is protection. And thirty minutes is no accident: that is how long the body needs to come down from a state of alarm. Ten minutes is not enough.

When you come back together, don’t start by settling scores. “Thank you for coming back” is enough.

The three sentences to take with you

If you only want to remember one thing, make it this:

To announce it:

“I’d like to talk something through with you. Not now. Does tomorrow after dinner work?”

To begin:

“This isn’t about who is right. It’s about the fact that something is on my mind.”

To interrupt when it tips over:

“I’m too wound up right now. Half an hour, then I’ll come to you.”

Where technique isn’t enough

If every conversation between you escalates, no matter how you start it, then it isn’t about the words. Then there is a dynamic running between you that can’t be stopped with careful phrasing. That is no reason to despair, it is simply a pointer to where the work needs to happen.

And if you are afraid of a conversation because you don’t know how he will react, then it is no longer a question of communication. If you are in Germany, the Violence Against Women helpline (Hilfetelefon Gewalt gegen Frauen) is available around the clock and free of charge on 116 016.

What I’d like you to take with you

There is no sentence that is guaranteed to land. Everyone reacts differently, and sometimes it is simply a bad day.

What you can control is the framework. When, how you start, how much you bring at once and whether you give him something to do.

That sounds like very little. It changes more than any wording.

Frequently asked questions

How do I bring something up without it turning into a fight?

With an announced time, an opening without blame, a single moment instead of a balance sheet, and a small, concrete request at the end.

Why does it escalate even though I stay calm?

Because it isn't only the tone that counts, but also the timing and the intention. If someone senses that the other person really wants to be right, they get defensive, no matter how calmly it is said.

Should I announce a conversation, or will that catch him off guard?

Announce it. Someone who has been able to prepare gets less defensive. The only important thing is that the announcement includes a concrete time.

What do I do if everything tips over in the middle of the conversation?

Take a break you agreed on beforehand, with a fixed time to come back, around thirty minutes. Shorter breaks are not enough for the body.

Why should I bring up only one thing?

Because from the second thing on, you are no longer negotiating the issue but the overall balance sheet of your relationship. That can't be sorted out in one evening.

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If your relationship involves violence, systematic belittling, control or isolation, this is not a question of communication. In Germany, the violence against women helpline is available around the clock, free and anonymously on 116 016. Elsewhere, please contact your local emergency services or a local helpline.